Audience First is Our Guiding Philosophy

At !mpactMEDIA, the needs and desires of our audience drive everything we do. For us, the audience is you—businesses and organizations with goals to meet and challenges to solve.
Who is your audience? Thrill them and make them love you by adopting our Audience First philosophy.

Learn how Audience First works

About Us

!mpactMEDIA was founded by husband and wife team, Michelle and Tim Dumas, with the belief that hiring a marketing agency should make your job easier. We have over 20 years of experience creating successful campaigns and strategies for organizations like UCLA, USC, Cornell University,, and Walgreens.

We bring the latest media, trends and tools grounded in traditional marketing principles. This has driven us to create powerful messaging and beautiful design across industries. From healthcare to retail, from large universities to small businesses, we deliver game-changing results and an easy-to-work-with experience. We want you to succeed and thrive. That’s what motivates us.


Michelle Dumas

Michelle has deep experience managing early-stage development and growth for organizations across technology, education, healthcare, real estate and nonprofit. A wordsmith and a trend watcher, she steers our content and communications ship. She’s also a former high school English teacher and uses her ability to make complicated things understandable to help our clients manage their marketing with confidence.


Tim Dumas

Tim has an extensive background developing and executing ground-up marketing initiatives for businesses in industries spanning consumer products, technology, education, healthcare and music entertainment. A developer and code geek since the 1980s, he takes the lead in all technology matters. He’s also an artist and inventor, bringing his strong sense of style, function and usability to our strategy and design.

We Value


We have a knack for spotting strengths and needs quickly. We make the most of what’s already working while fixing what’s not.


You’re the best source of info about your company, and we listen. Collaboration informs our approach through each stage.


Your brand’s integrity is important. We grow and protect it with unwavering stewardship so you can focus on your job.


This is crucial to your marketing success. We offer solutions that work for your situation, and we make them easy to maintain.


Let's Work Together

and make your audience love you!